Privacy Policy
Academic Records Privacy
Due to the sensitive nature of the academic records we keep on file about our students, privacy has always been a top priority. Any information gathered about your child through testing, or consultation with other professionals is held in the strictest confidence and we do not divulge any information without your written consent. Further, said consent must be in the form of two "Consent to Release Confidential Information" forms (available from our office); one to allow us to speak to the third party (e.g. school, psychologist, or pediatrician) and another allowing them to speak to us.
General Privacy Practices
Our business respects the privacy of personal information, that is, information that identifies you as an individual, or that is associated with such identifying information. We will not rent, sell, or otherwise make your personal information, including contact information, available to any third-party without your permission. We use your information to complete your service requests, to inform you of changes in our business or service offerings, and to maintain our professional correspondence with you.
SMS/Text Message Communications
Consent and Opt-In
By providing your mobile phone number and agreeing to receive SMS messages from us, you expressly consent to receive text messages regarding:
Appointment reminders and confirmations
Service updates and notifications
Message Frequency and Charges
Message frequency varies based on your interaction with our services
Standard message and data rates may apply from your mobile carrier
We are not responsible for carrier charges
Opt-Out Instructions
You may opt out of SMS communications at any time by:
Replying "STOP" to any text message from us
Contacting our office directly at [phone number]
Sending an email request to [email address]
After opting out, you will receive one final confirmation message, then no further SMS messages unless you re-opt in.
Help and Support
For help with SMS services, reply "HELP" to any message or contact us at 416 944 8185.
Mobile Carrier Disclaimer
Participating carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, and other major carriers. Carrier availability may vary by location.
Data Usage and Security
We implement appropriate security measures to protect your mobile number and personal information
SMS communications are subject to the same confidentiality standards as our other communications
Neither your mobile number, nor any other SMS information will ever be shared with third parties
Third-Party Information
In the event that you provide us with any personal information on behalf of others, you agree that you will have obtained consent for collecting, using and disclosing this information, according to privacy legislation.
Questions and Contact
If you have any questions about our handling of your information or SMS communications, please do not hesitate to contact us at postmaster@anguslloyd.com
Last updated: 6/20/2025